• Over 46 million magnets in stock
  • More than 240 000 orders per year
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Help section

In our FAQ section, you can find answers to the most commonly asked questions at any time. Help is available, for example, for our neodymium magnets and magnet products, for the online shop and on topics related to magnetism.

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Customer Service

If you would like to contact us personally, you can reach us by phone or e-mail. Our customer service will be happy to help you with your request. We can assist you in the following languages: German, English, French.

E-mail and phone number:

Tel. +49 7731 939 839 1
[email protected]

Mon - Thu 8 a.m. - 12 p.m., 1 p.m. - 5 p.m.
Friday 8 a.m. - 1 p.m.

Please note: There is no in-store retail at our locations in Uster and Gottmadingen.

Contact form

Please use this form to contact us directly. Your request will be read by our customer service team and handled as quickly as possible.


Please note our data privacy statement.